Returns & Exchanges
At Ovcio®, we stand behind the premium quality of our products and offer a 30-day hassle-free return or exchange policy for all items in their original condition. We want you to feel completely confident in your purchase and enjoy the luxury of our collections risk-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unworn, brand-new condition.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing